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MultiChoice Rolls Back Price Increases Following Court Ruling, Customer Backlash

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MultiChoice Rolls Back Price Increases Following Court Ruling, Customer Backlash

MultiChoice, the company behind popular satellite television services DStv and GOtv, has reversed its recent price increases after a court deemed them unjustifiable.

News About Nigeria reports that this decision comes after customer dissatisfaction, especially in Nigeria, where over a million subscribers cancelled their services.

Initially, MultiChoice raised prices citing economic challenges such as inflation and currency devaluation.

However, the move backfired, leading to widespread discontent and cancellations among customers.

The price rollback, effective as of Sunday, June 16, 2024, has been reflected on MultiChoice’s company apps.

Under the new pricing structure, DStv Premium package subscribers will now pay N29,500 instead of the increased N37,000, and Compact Plus package subscribers will be charged N19,800 instead of N25,000.

Compact Bouquet subscribers will revert to the previous rate of N12,500 instead of N15,700, and Confam package subscribers will pay N7,400 instead of N9,300 per month.

Yanga package subscribers will return to the old rate of N4,200 instead of N5,100, and Padi subscribers will pay the former price of N2,950 instead of N3,600.

GOtv subscribers will also benefit from the price rollback.

The Super Plus package will now cost N12,500 instead of N15,700. GOtv Super users will pay N7,600, down from N9,600, while GOtv Max subscribers will be charged N5,700.

GOtv Joli and GOtv Jinja packages will cost N3,950 and N2,700, respectively.

The court ruling also mandated a month of free service for subscribers, though MultiChoice’s stance on this requirement remains unclear.

The company has said it plans to challenge the ruling.

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