The Nigerian Communications Commission (NCC) has announced that voice and data services are now 90 percent restored after disruptions caused by cuts in undersea cables, News About Nigeria reports.
In a statement issued on Monday and signed by Ruben Muoka, the Director of Public Relations at NCC, the commission provided updates on efforts to repair the damage and restore services to normalcy.
The disruption occurred on March 14, 2024, leading to disruptions in banks’ services and telecommunication networks due to cuts in subsea cables along the coasts of Cote d’Ivoire and Senegal.
Muoka stated, “Following the disruption on March 14, 2024, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal, we are pleased to announce that services have now been restored to approximately 90% of their peak utilisation capacities.”
He further explained that all operators affected by the cuts have managed to recover approximately 90% of their peak utilisation capacities by utilising recovery capacity from submarine cables that were not impacted.
Muoka assured that mobile network operators have activated alternative connectivities to ensure that data and voice services operate optimally until full repairs of the undersea cables are completed.
“Mobile Network Operators have assured the Commission that data and voice services would operate optimally pending full repairs of the undersea cables as they have managed to activate alternative connectivities to bring back the situation to normalcy.”
The NCC expressed appreciation to telecom consumers for their patience and understanding during the downtime caused by the undersea fibre cuts.
